Shipping Policy — Angel Shoes
Slug: shipping
Meta Title: Shipping Policy | Wholesale Slippers from China to Worldwide | Angel Shoes
Meta Description: Shipping policy for Angel Shoes wholesale slippers. Worldwide delivery to 50+ countries via sea freight, air freight, and China freight agents.
H1: Shipping Policy
Worldwide Wholesale Slippers Delivery from China
Shipping Methods
We support two flexible shipping channels based on your country’s logistics infrastructure. Shipping is arranged within 3-5 business days after payment confirmation for all orders.
🌐 Channel A — Online Payment & Door-to-Door Shipping
For countries with reliable door-to-door tracking (United States, United Kingdom, European Union, Australia, Canada, etc.):
| Item | Detail |
|---|---|
| Shipping method | Sea freight (default) / Air freight (on request) |
| Transit time | 17-21 business days (US), 20-35 days (other countries) |
| Tracking | ✅ Full tracking from China to your door |
| Payment gateway | WorldFirst (credit card, Mastercard, PayPal) |
| Processing fee | 2.9% charged by payment processor, borne by buyer |
| Dispatch | Within 3-5 business days after payment |
Why sea freight? Sea freight is the most cost-effective option for wholesale bulk orders. Our default transit time of 17-21 days for US destinations balances speed and cost — your entire shipment arrives in one container, ready for distribution.
🏭 Channel B — China Freight Agent Handoff
For countries with limited door-to-door tracking infrastructure (most African nations, some regions in Asia and South America):
| Item | Detail |
|---|---|
| Shipping method | Delivery to your designated freight agent in China |
| Transit time | 1-3 business days to agent (after dispatch) |
| Tracking | ❌ No tracking after agent pickup |
| Payment | 100% upfront via T/T bank transfer |
| Dispatch | Within 3-5 business days after payment confirmation |
| Import clearance | Buyer’s responsibility (your freight agent handles it) |
How it works:
- You place an order on angshoes.com
- We confirm and prepare your shipment
- We deliver cartons to your designated China freight agent
- Your agent handles international shipping, customs clearance, and last-mile delivery
This channel is ideal for buyers who already have established freight forwarding relationships in China.
Shipping Time by Region
| Region | Default Method | Transit Time | Tracking |
|---|---|---|---|
| United States (door-to-door) | Sea freight | 17-21 business days | ✅ Full tracking |
| United Kingdom (door-to-door) | Sea / Air freight | 20-35 business days | ✅ Full tracking |
| European Union (door-to-door) | Sea / Air freight | 20-35 business days | ✅ Full tracking |
| Australia (door-to-door) | Sea / Air freight | 20-35 business days | ✅ Full tracking |
| Canada (door-to-door) | Sea / Air freight | 20-35 business days | ✅ Full tracking |
| Middle East | Sea / Air freight | 20-35 business days | ✅ Partial tracking |
| Southeast Asia | Sea / Air freight | 20-35 business days | ✅ Partial tracking |
| Africa (China freight agent) | Agent handoff | 1-3 business days to agent | ❌ No tracking after agent pickup |
Note: Transit times are estimates from the date of dispatch. Total time from order placement to delivery = dispatch time (3-5 business days) + transit time.
Order Tracking
Trackable Channel A Orders
- Tracking link provided within 24 hours of dispatch
- Available in your account dashboard
- Email notifications at key milestones (dispatch, customs clearance, out for delivery)
Channel B (Agent Handoff) Orders
- We confirm delivery to your agent via email
- Once your agent takes possession, tracking becomes their responsibility
- We recommend using a freight agent that provides end-to-end tracking
Customs, Duties & Import Taxes
All customs duties, import taxes, and clearance fees are the responsibility of the buyer. Angel Shoes is not responsible for:
- Customs delays in your country
- Import duties or taxes levied by your government
- Inspection holds at the destination port
- Costs associated with re-routing or returning seized shipments
We provide standard commercial invoices, packing lists, and certificates of origin to facilitate customs clearance. For specific documentation requests (e.g., specific HS codes, additional certifications), please contact us before placing your order.
Shipping Restrictions
We currently do not ship to:
- Countries under international sanctions
- P.O. boxes (Channel A only — physical street address required)
- Freight forwarders that do not provide end-to-end tracking for Channel A
Lost or Damaged Shipments
Trackable Shipments (Channel A)
- Insurance available on request (additional fee)
- Claims must be filed within 7 days of receipt
- We will assist in filing carrier claims and provide documentation
Agent Handoff Shipments (Channel B)
- Risk transfers to buyer upon agent pickup
- We are not liable for loss, damage, or delay after handoff
- We strongly recommend purchasing freight insurance through your agent
Questions About Shipping?
- WhatsApp: [Phone number] — fastest response
- Email: jamie@angshoes.com
- Response time: Within 12 hours, Monday–Saturday (GMT+8)
For custom shipping arrangements, large-volume quotes, or specific country requirements, contact us on WhatsApp before placing your order.
Angel Shoes — The great collection special for you. Let’s fly to a better future.
